Troubleshooting:
Q: There is no water coming out from the machine, what should I do?
Answer:
- Check the water tank if it has enough water.
- Press the water tank downwards and gently to ensure proper fittings to the base.
Q: Why there is less amount of coffee compared to the first several cycles?
Answer: The machine needs a cleaning procedure. Please refer to operations manual for the procedure.
Q: Why there is a loud sound or heavy vibration during the brewing?
Answer: Possible reason is the machine is barely getting water from the water tank. Please ensure the tank is properly placed.
Q: What are other common issues and the basic trouble shooting?
Answer: Please see visual guide below.
Q: What shall I do if I did the basic trouble shooting and the problem still exist? Also if my concern is not listed here?
Answer: You may reach us thru info@bcoffee.co or fill up our form thru QR code.
Q: Where can I buy BCoffee Machine?
Answer: Please see the Where to buy section in our website at https://beyourownbarista.today